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  • Customers like
    • Friendly staff 2
    • Excellent 2
    • Outcome of procedure 1
  • Customers don't like
    • Lack of care for patients 6
    • Pushy 3
    • Robbed my money and vision 2

DO NOT USE LVI for your lasik vision correction procedure. The facility and office manager in Minneapolis MN was very pushy to get this surgery scheduled and looking back on things I should have gone elsewhere. I was lied to about the financing and how to pay for this service as well that I am still trying to deal with 6 months post surgery.. I just feel that your eyesight is worth much more and... Read more

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The front desk employees need some serious retraining on Customer Service. This pertains to the office located at 12416 Hymeadow Drive, Suite 100 Austin, TX 78750. I have no complaints on the Doctors or the quality of the surgery. I have had the procedure myself and am happy with the results. However, I have referred several friends and family members to this location as it is closest to us. I... Read more

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I went to the lasik vision institute in west des moines ia, drove 3 1/2 hrs from nebraska..my appt was at 330 pm and i didnt walk out of that place until 1am and there were still quite a few customers waiting when i left, that haven't been called to the back yet. It was absolutely ridiculous. I called the corporate office and they didnt do anything, all they said is that they would "email"... Read more

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299 Per eye, l arrive 1700 per. eye false advertisement Add comment

Horrible service my appoinment was @ 10:00am. When i got there i was told to have a seat and some papers to fill out will be given to me, never got them until i stood up @11:10am and told them about it. There response was "sorry". Dont go to lasik vision institute in dallas. Add comment

I have had nothing but problems with the staff and doctor at the st.louis,mo. Location. I had the surgery for near sightness. Dr. Neal told me that they gave me alittle MORE on each eye because of my 53 years of age. It is now going on 5 months post op and I'm still not done with recovery. I'm told that's "normal" with 3 months recovery. Soooooo!!! What happen doctor?? The additudes of the... Read more

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These people are headquartered in West Palm Beach, Florida. I must have received 100 spam messages from them over the past several months. I routinely get one per day. I block one e-mail and the company changes their message to another e-mail add'y. I have gone into various individual messages and prompted "Unsubscribe" to no avail. Here is their contact information: LASIK Vision... Read more

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6 months and 2 surgeries later my vision is a lot worse than when I began. Add comment

Ever heard the expression "being herded like cattle"? That is the way I felt after my experience at LVI in Atlanta. I was disappointed from the moment I stepped foot in the office. The office ins not state of the art. The office was short staffed. The staff was good, but just not enough people to service the big crowd. As time neared for the surgery, we were herded into a small room. There... Read more

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Currently sitting in the Plantation office and could not be more pissed over the HORRIBLE treatment of my daughter and myself. Office staff is incredibly UNPROFESSIONAL and "Doctor" Insler is an absolute *** hole!! Incredibly rude. Brought my Daugherty home and four hours later she is in an incredible amount of pain and there is NO ONE TO CALL! I wish I had read the reviews before we ever... Read more

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