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  • Customers like
    • First visit1
    • Excellent1
    • Friendly staff1
  • Customers don't like
    • Lack of care for patients5
    • Robbed my money and vision2
    • Inaccurate evaluation2

  • Jun 13
  • Eye and Ear Care
  • Atlanta, Georgia
  • Hospital Facilities
  • 391
  • REVIEW RATING 5/5

I am at the lasik vision institute right now, with my husband who is having PRK. We are to wait here for 4 hours post op, not including waiting room and surgery time. I used the restroom, which was very messy, while the front desk sits around. Then I asked for the wifi password so that I could go on line and work remotely. They told me very curtly, that they don't provide wifi. Really? This... Read more

Was this review helpful? 1 0

  • Jun 10
  • Eye and Ear Care
  • Albany, New York
  • Eye Surgery
  • 343
  • REVIEW RATING 4/5

March 2015. During consultation, dry eye was seen by technician. Even though they saw this, the technician went ahead and did an eyelash cleaning that took 2 minutes and charged us $165.oo. When the doctor cancelled surgery the day before it was scheduled, I called to get the $165.oo refunded. After 4 weeks of calling and being transferred and getting the run-around, I was told the check was in... Read more

Was this review helpful? 0 0

  • May 19
  • Eye and Ear Care
  • Plano, Texas
  • Lasik Eye Surgery
  • 917
  • REVIEW RATING 5/5

Whenever I decide to spend a lot of money on something or it pertains to my health I always get 2-3 quotes/opinions before I commit. Thank goodness I stuck to my rule shopping for lasik surgery. The first place I went to was LASIK vision institute in Dallas. I went thru the 2 hr process of being "thoroughly" evaluated to see if I was a candidate for the surgery, being checked by one fancy machine... Read more

Was this review helpful? 2 0

  • May 08
  • Eye and Ear Care
  • Farmington, Connecticut
  • Eye Surgery
  • 855
  • REVIEW RATING 5/5

I went for a consultation and had to waited 2 hrs to be seen.I was given a price for the package including plugs, insurance, and surgery @ $2,500.00. The Second visit i waited 2 hrs again. Once it was done she told me she cannot honor the price that was given i would have the same price with out plugs but i can *** the optional insurance for $500.00 less. So i go to my actual surgery appointment... Read more

Was this review helpful? 1 0

  • May 07
  • Hospitals, Clinics and Medical Centers, Doctors
  • Southfield, Michigan
  • Eye Surgery
  • 1
  • 1
  • 759
  • REVIEW RATING 5/5

Southfield, MI - My wife, who has worn glasses since the 3rd grade, had Lasik in January and we're still dealing with them. The day of the surgery seemed very disorganized. Seemed like they were trying to do too many in a short amount of time. The procedure went smooth itself till we got out of surgery. We were told the followup doctor had up and went to Hawaii to get married and we would... Read more

Was this review helpful? 0 0

They do not pick up the phone if you have any questions or concerns the people at the office were very nice but they need to get there stuff in order. Add comment

  • May 01
  • Eye and Ear Care
  • Lasik Eye Surgery
  • 574
  • REVIEW RATING 5/5

57 year old, male......Because I had lasik 15 years ago and was looking for an inhancement I was told by Josh (Amherst, NY office) that the decision to do lasik over lasik would be made on the day of the surgery by the "Doctor himself" after looking at my eye for scare tissue. I was scheduled with Doctor Jackson. Come to find out on the day of surgery Doctor Jackson does not do lasik over lasik... Read more

Was this review helpful? 1 0

Scheduled for surgery Thursday @11am asked for info on Tuesday, emails & messages were sent. When I called 30 min prior to my surety time the patient counselor Jenifer Rameirez said she was out on vacation sorry. Complications such as a corneal transplant needed or bulging eye repairs are not covered in a life time warranty. Add comment

  • Apr 23
  • Eye and Ear Care
  • West Palm Beach, Florida
  • Eye Surgery
  • 744
  • REVIEW RATING 5/5

Please ask how much the total cost will be!!! Advertised as low as 299$ per eye. Wrong!!! Ended up being 1000$ per eye and the day of the surgery I was informed they had to insert plugs to keep ur eyes moist and expedite the healing process. Another 200$ to 400$ (depending on the type u choose) Told the staff they know these things and should let u know ahead of time! Just thought this was very... Read more

Was this review helpful? 7 1

  • Apr 22
  • Eye and Ear Care
  • Poway, California
  • Staff
  • 598
  • REVIEW RATING 5/5

you can run fast enough Run run run fast fast fast faster faster hurrying up to another opinion of your eye doctor Do not pass go and pay 299.00 pay a hundred times more see professional eye care specialist and the get second opinion and maybe a third. We all work hard for are money not to let someone take it away. I don't write many feedback but please DO NOT waste your time and money. Will... Read more

Was this review helpful? 3 3

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